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Using Manual Actions

Required Permissions
Access to this capability requires the following permissions:
 View & Edit
Manual Actions

Specific events can be flagged with a manual action selected from an event type's list of available actions. Modelers configure this list in the Cogynt Authoring application.

tip

Your Cogynt modeler can help decide whether there is a custom workflow designed for comments.

Manual actions send messages to Kafka via the _cogynt_manual_actions topic. Executed manual actions are read in Authoring and further update the corresponding event based on a defined logic.

Examples of manual action updates include:

  • Changing the risk score.
  • Deleting the event.
  • Modifying a value for a field.

Once manual actions for the event type in Authoring are enabled, initiate manual actions as follows:

  1. Drag the desired event into the Object Details Viewer.
  2. From the top right of Event Details Viewer, click the More (⋮) menu.
  3. Select Manual Actions.
  4. In the Manual Actions menu, select the desired action. Optionally, enter a comment.
  5. Click Ok to confirm the manual action, or Cancel to discard the changes.
note

Any updates to the event after a manual action has been performed require the user to reload the workspace to see any updates (or deletions) to the event.