Attachments

The Attachments tab displays any attachments that are linked to the event.

When an attached item is cleared or replaced, it is not lost or deleted, and can be found again in either the Events Explorer or Collections widgets.

Required Permissions

Access to this capability requires the following permissions:

 View & Edit

Workstation

→

Views

note

Users cannot directly upload, remove, or modify attachments on events in Workstation.

Workstation only displays attachment information that is provided by upstream systems, such as file name, file size, and file location. Any changes to event attachments must be made upstream (for example, in Authoring or the source system that produces the event).

Previewing Attached Files

Previewable files can be left-clicked to view the file in the browser.

note

Not all files can be previewed in a web browser. Files that cannot be previewed instead prompt you to download the attachment to view it.

Downloading Attached Files

Files can be downloaded individually, or all files can be downloaded at once as a .zip file.

To download an individual file:

1. In the attachments table, locate the desired file.
2. On the right side of the corresponding row, click the Download button.

To download all attached files at once, click the Download button at the top-right of the attachments table.

note

Attachments to events originate from patterns created in Cogynt Authoring, and the Attachments tab is only visible when attachments are available.